Guided chapter
Floor & Kitchen Operations
Connect waiter ordering, POS Lite, KDS stations, printers, runners, and payment collection in one accountable flow.
Use the Waiter App with Personal Staff PINs
Take table orders on shared floor tablets while preserving fast sign-in and staff accountability.
9 minRun Walk-In Orders and Collections with POS Lite
Ring up counter and phone orders, record cash or card collections, and reconcile the till without overstating hardware control.
10 minConfigure KDS Stations, Timers, and Ticket Statuses
Give each production area a focused queue and a consistent Preparing-to-Ready workflow.
10 minConfigure Multiple Kitchen Printers and Receipts
Connect more than one supported printer for resilient kitchen dockets and counter receipts, with clear current routing limits.
12 minOpen, Pause, Resume, and Close Restaurant Service
Control when a branch can accept orders and close the shift without confusing fulfilment with payment.
5 minRecord a Payment and Close an Order
Record cash or card at the counter or the table, and close orders without mixing up serving and paying.
4 minEnter Talabat, Snoonu, Keeta and Rafeeq Orders in the POS
Bring delivery-app orders into the same kitchen queue as your other orders, with the platform and its reference.
4 min