Privacy Policy

DashDine operates the DashDine restaurant management platform, accessible at dashdinemenu.com and through our APIs.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

Account information such as name, email address, hashed password, restaurant name, and billing details.

Menu data such as item names, descriptions, photos, prices, and modifiers you upload.

Payment information is processed by our payment provider. We do not store raw card numbers.

Support messages and automatically collected usage, device, IP, and cookie data.

When customers place orders through your QR menu, we collect order details such as items, quantities, table or location, and optional contact details.

We use information to provide, operate, secure, and improve the Service; process payments; send service notifications; respond to support requests; prevent fraud; and comply with legal obligations.

We do not sell your data. We do not use your menu or order data to train AI models or advertise to your customers.

Data is stored in PostgreSQL databases with Row-Level Security so each restaurant account is isolated.

Connections are encrypted in transit and data is protected with access controls, backups, and operational monitoring.

We share data only with essential service providers such as database and authentication providers, hosting providers, payment processors, and transactional email providers.

We may disclose information when required by law and will notify you where legally permitted.

Account data is retained while your account is active. On deletion, personal data is removed within a reasonable period unless retention is required by law.

Billing records may be retained for legal and tax compliance. Order data may be anonymized for operational reporting.

DashDine is a global service. Your data may be processed in countries outside your own. Where required, we rely on approved transfer mechanisms.

Depending on your jurisdiction, you may have the right to access, correct, delete, export, restrict, or object to processing of your personal data.

To exercise a privacy right, email privacy@dashdinemenu.com.

The Service is not directed to children under 16. If you believe a child has provided us data, contact us and we will delete it promptly.

We will notify you of material changes via email, in-app notice, or banner before the change takes effect where required.

For privacy questions, email privacy@dashdinemenu.com.