Step 1
Open and pause deliberately
Open service before accepting any ordering channel. Opening clears the paused state. Pause when the kitchen cannot accept more orders; working hours are customer information and do not replace the service-session control.
- Tell the team who owns the session
- Check every enabled channel after opening
Step 2
Resume or close safely
Resume only while the session remains open. Closing service prevents later resume from reopening admission and records the operational close without pretending unpaid orders were collected.
- Resolve active orders before close
- Reconcile recorded payment methods separately