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Floor & Kitchen Operations

Enter Talabat, Snoonu, Keeta and Rafeeq Orders in the POS

Bring delivery-app orders into the same kitchen queue as your other orders, with the platform and its reference.

4 minBest for: Cashiers and branch managers

Step 1

Turn on your platforms

In DashDine HQ, open Branches, choose the branch and open Ordering platforms. Turn on the delivery apps the branch uses.

  • In POS settings, you can make the platform order reference required

Step 2

Enter the order

In the POS, set Order source to the delivery app. Add the dishes with their options and notes. Enter the platform order reference, then place the order.

  • Leave Order source on Direct order for your own guests
  • Choose a platform only when the sale came from one

Step 3

Confirm the payment

Use Confirm platform payment to record that the order is paid by the platform. Platform payouts are tracked separately.

  • The kitchen sees which app each order came from

Common questions

Are delivery-app orders imported automatically?

No. A cashier enters each order in the POS. It then joins the same kitchen queue as every other order.

Why can’t I save the order?

If the branch requires a platform order reference, enter the delivery platform’s reference before saving.

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