Step 1
Verified starting point
Enable Tablet Ordering or Kiosk in the branch, save, then use Open Tablet Menu or Open Kiosk in the dashboard header.
- A tablet first asks you to Pin a table from the predefined table list
- A kiosk starts with Touch to order, then asks Dine In or Takeaway
Step 2
Enable the intended device mode
Open Branches, select the branch, and use Ordering Modes. For a device fixed to a dining table, enable Tablet Ordering and select Save. Enable Kiosk only for a shared counter or floor self-ordering device; it is a different guest journey.
- Start with table tablets when seated browsing and repeat orders are the priority
- Do not enable a mode until staff can recognize its incoming orders
Step 3
Configure tables and open the device URL
Select Manage Tables and add the real table numbers or labels. Open the fixed device at Open Tablet Menu from the dashboard header and pin the device to a predefined table on first launch using the branch slug and configured table number. A kiosk uses Open Kiosk from the dashboard header. Lock the browser or device to the correct URL.
- Give each table device its own table number
- Provide continuous power and prevent guest access to browser settings
Step 4
Run the launch test
Restart the device, switch language, order an item with modifiers, and confirm the correct table and order type reach the live staff queue. Test sold-out updates, idle reset, a lost connection, cleaning, charging, and the staff-assisted fallback.
- Pilot a small table group before the whole floor
- Write the device URL and recovery steps for opening staff