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Admin, Payments & Compliance

Choose Staff PINs vs. Manager and Cashier Accounts

Match quick shared-device access and secure administrative access to the responsibilities of each role.

9 minBest for: Owners and administrators

Product flow overview

Every role sees the same order

DashDine Go, POS and Kitchen stay in sync.

  1. 01Order received
  2. 02Kitchen prepares
  3. 03Runner notified
  4. 04Handed off
One order across the restaurant team · demo data

Step 1

Verified starting point

Use Settings → Team for named email/password accounts; use Staff for four-digit operational PINs. In Team, select Invite member, choose Manager or Cashier, and assign branches.

  • Existing accounts cannot be invited
  • Manager is described as operations-only without settings or billing
  • Team activity excludes the owner’s own actions

Step 2

Choose the correct access type

Use Settings → Team for named Manager and Cashier accounts that sign in with email and password. Use Staff for fast floor, runner, or kitchen PIN access. These are separate access models; a cashier PIN does not replace a named POS Lite account.

  • Managers receive only the branches and responsibilities they need
  • Create a unique PIN or account for each person

Step 3

Invite a manager or cashier

Go to Settings → Team and select Invite Member. Enter the person's email, choose Manager or Cashier, assign the permitted branches, and send the invitation. Ask the recipient to accept it through the signed invitation flow and sign in with their own account.

  • A manager/cashier with no assigned branch cannot open a register
  • Never share the owner's account to avoid the invitation process

Step 4

Verify and remove access

Sign in with the invited account and confirm it can open the required branch and cannot open unassigned branches or owner-only controls. Review Team and Staff after a transfer, resignation, lost device, or suspected disclosure, then disable the affected access immediately.

  • Preserve personal attribution for refunds and corrections
  • Review branch assignments on a regular schedule

Common questions

Can two cashiers share one account?

They should not. Named accounts preserve branch authorization and make sensitive actions attributable to the correct person.

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