Payments · 6 min read
Subscription billing and invoices
How you pay for DashDine itself — the 14-day trial, Pro and Growth plans, extra branches, where to subscribe, and how to find and download your invoices.
The plans
Starts automatically at signup, no credit card required. You get the full Pro experience to set up, train staff, and take real orders before deciding.
The complete ordering system for a single location. One branch included, with the full menu, ordering, staff, and reporting feature set.
For multi-branch brands: 3 branches included, centralized management, advanced reporting with branch performance comparison, and priority support. Contact Sales to get started.
Add branches beyond what your plan includes, on either Pro or Growth, for a flat monthly fee per branch.
How the trial ends
Your 14-day trial gives you everything Pro offers, and the countdown is visible in admin Billing. If the trial ends without a subscription, your account drops to a limited free menu-only mode: customers can still browse your menu, but ordering is disabled and item limits are small. Your data — menu, branding, orders, settings — is preserved and reactivates the moment you subscribe.
Subscribing and paying
- 1
Open Billing in the admin sidebar to see your current plan, trial countdown, branch count, and billing history.
- 2
Choose Pro to subscribe directly — checkout happens on a secure SkipCash hosted payment page.
- 3
For Growth, use Contact Sales — our team confirms branch count and any add-ons, then activates the plan.
- 4
Once payment is confirmed, the plan activates immediately and the new subscription appears in Billing.
Finding and downloading invoices
- 1
Open Billing in the admin sidebar.
- 2
The billing history table lists every charge with date, amount, payment method, and a download link.
- 3
Click Download on a row — a PDF invoice opens with your restaurant name, the period covered, and the amount.
- 4
Save it to your records or forward it to your accountant.
Keeping billing details current
The restaurant name and contact email shown on invoices come from Settings → General. Update them there before the next charge if your restaurant is renamed or its details change. Payment method changes and billing corrections are handled with support.
When something looks wrong
- Plan still shows trial or free after paying: refresh Billing, then contact support with your restaurant name and payment reference.
- Features still locked after upgrading: log out and back in to refresh your session.
- Wrong amount: usually a mid-cycle plan change or an extra-branch add-on — check the charge date against when the change was made.
- Duplicate charge: contact support with both payment references; we refund once verified.
Frequently asked
Do I need a credit card to start the trial?
No. The 14-day trial starts automatically when you create your account, with no payment details required.What is the difference between Pro and Growth?
Pro (149 QAR/month) covers a single location with one branch included. Growth (299 QAR/month) is built for multi-branch brands: 3 branches included, centralized management, advanced reporting with branch comparison, and priority support.Can I add more branches without moving to Growth?
Yes. Extra branches cost 49 QAR/month each on either plan. If you are running three or more locations, Growth usually works out better because of the included branches and multi-branch tooling.What happens to my data if I stop subscribing?
Your account drops to the limited free menu-only mode — customers can browse but not order. Your menu, branding, order history, and settings are kept, and everything reactivates when you subscribe again.