Getting started · 5 min read
Plans and the 14-day free trial
How the free trial works, what the Pro and Growth plans include, what happens if the trial ends without a subscription, and how to choose the right plan.
Who this is for
Owners deciding on a plan.
The plan lineup
The full Pro experience for 14 days. No credit card required — it starts automatically at signup.
The complete ordering system for a single location: customer ordering, kitchen display, runner and kiosk apps, branding, promotions, and reports. 1 branch included.
For multi-branch brands: 3 branches included, centralized management, advanced reporting with branch performance comparison, and priority support. Contact Sales to get started.
How the trial works
The trial begins the moment you create your account and runs for 14 days with the full Pro feature set — there is nothing to activate and no payment details to enter. The countdown is visible in admin Billing, and on the dashboard as the end approaches.
Take real customer orders during the trial. The point is to run actual service on the system before you commit, not to demo it in a vacuum.
Getting real value from the trial
- Spend the first few days configuring everything as if you were already paying — profile, branding, full menu.
- Run the launch checklist and a dress rehearsal in the first week, not on the last day, so there is time to fix issues.
- Put real orders through the kitchen display during a normal service to stress-test the workflow.
- Decide by day ten. Last-minute upgrades feel rushed, and you want the switch settled before a busy weekend.
What happens when the trial ends
If the trial ends without a subscription, your account drops to a limited free menu-only mode: customers can still browse your menu, but ordering is paused and the menu is held to small item limits. Your data — menu, branding, orders, settings — is preserved and everything reactivates the moment you choose a plan.
Choosing between Pro and Growth
- One location: Pro covers the complete ordering operation for a single branch.
- Two or more locations: Growth includes 3 branches plus centralized management and branch performance comparison — usually better value than Pro with add-on branches once you pass two locations.
- Growing brands: start on Pro, add a branch at 49 QAR/month when the second location opens, and move to Growth when centralized reporting starts to matter. Contact Sales for Growth.
Add-ons
- Extra branch — 49 QAR/month per additional location beyond what your plan includes.
- Custom payment gateway integration — if you need an online payment provider beyond the standard options, our team can integrate it for a one-time setup fee of 99–499 QAR depending on the provider.
Frequently asked
Do I need a credit card to start the trial?
No. The trial starts automatically at signup with no payment details. You only pay if you choose a plan afterwards.Will I lose my menu and settings if the trial expires before I subscribe?
No. Everything is preserved. The account sits in a limited menu-only mode until you pick a plan, and then reactivates exactly as you left it.Can I upgrade in the middle of the trial?
Yes. You can subscribe at any point from the Billing page — you do not have to wait for the trial to end.Are there limits on staff or devices?
No. Plans scale by branches only. Add as many staff PINs and use as many tablets as your operation needs.