Staff applications
4 articles
The tools your team works with every service: the kitchen display system, the runner app for delivering orders, kiosk and counter order entry, and staff access controls.
The kitchen display system (KDS)
How the KDS board is laid out, how kitchen mode tracks each item through prep, how audio alerts work, and how to troubleshoot silent alerts and connection drops.
The runner app
How runners sign in with a PIN, read carside vehicle cards and dine-in table cards to deliver prepared orders, and set up push notifications so nothing is missed.
Kiosk and staff order entry
Two ways to take orders without the customer using their own phone: a self-order kiosk tablet in the restaurant, and manual POS-style entry by staff at the counter or on the phone.
Staff access and security
Create and rotate staff PINs, understand branch-scoped sessions, manage your admin password, and see how tenant isolation keeps your data separate from every other restaurant.
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