Launch checklist and your first live order

Restaurant and branch facts

• Restaurant name and contact email match what your customers expect.
• Branch address and phone are accurate — runners use the phone if a customer cannot be reached.
• Opening and closing times reflect the actual schedule for launch day.
• Default currency and supported menu languages are correct.
• Order types you can actually fulfil are toggled on; anything you cannot fulfil is off.

Menu sanity pass

• Every category has at least one published item.
• Item names, prices, and descriptions read correctly in every language you support.
• Required modifier groups actually require a selection — test a checkout to confirm.
• Nothing that should be 86’d is still showing as available.
• Item photos are well-lit and not stretched.

Branding and storefront

• Logo renders cleanly at small sizes — open the customer page on a phone to verify.
• Primary color keeps white text readable; check the buttons on the storefront.
• The storefront URL is correct and loads on a phone outside your own Wi-Fi.

Operations

• A staff member has signed in with a real PIN on the actual tablet you will use during service.
• The audio alert plays on that tablet when a new order arrives.
• The tablet is plugged in, mounted where the kitchen can see it, and stays awake.
• If you take carside orders, the parking signage with your code is in place.

The dress rehearsal — on the customer phone

1. 1

   Open the branch storefront URL or scan your printed code on a real phone.

2. 2

   Pick a category, open an item, choose any required modifiers, set a quantity, and add to cart.

3. 3

   Open the cart and check out. For a carside test, choose carside and enter vehicle color, model, and the last plate digits.

4. 4

   Submit. You should see an order confirmation with a reference number within a second or two.

The dress rehearsal — on the kitchen tablet and admin

1. 1

   On the tablet, the new order card appears with the reference, items, and — for carside — a bold vehicle line like "WHITE LAND CRUISER - 660". The audio alert plays.

2. 2

   Tap the card to mark it preparing, then ready when the kitchen finishes.

3. 3

   Tap out for delivery as the runner heads out, then completed when the order is handed over.

4. 4

   Watch the customer phone at each step — the order tracking page should reflect each transition within a couple of seconds.

5. 5

   Open Orders in the admin dashboard and confirm the test order is listed with the right total, details, and timestamps.

After the rehearsal

• You do not need to delete the test order — keeping it preserves your history.
• If the test order was never collected, cancel it with a clear reason so reports stay accurate.
• Take a screenshot of the completed customer view — useful when training the next staff member.
• Fix anything that felt rough now, while the stakes are low, then share the link or place the codes.